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Frequently asked questions

Should you have any additional inquiries, feel free to reach out to us. We are more than happy to assist you.

WHAT TO KNOW ABOUT OUR CLEANING SERVICES

What if I need to reschedule or cancel a cleaning appointment?

Ensuring that your appointments receive top-notch service from our skilled cleaning professionals is our priority. Finding the perfect home cleaning professional for you takes time, which is why we kindly request a 24-hour notice for any cancellations. Cancellations made on the day of your appointment will result in a 50% charge. Your understanding and cooperation are greatly appreciated.

Can I trust your cleaners in my home or office?

Absolutely. We conduct thorough background checks on all our cleaning staff to ensure trustworthiness and reliability. We value your privacy and security.

Is your cleaning staff trained and insured?

Yes, our cleaning staff is highly trained, experienced, and insured. We prioritize the safety and security of both our clients and our team members.

Do I need to be present during the cleaning service?

It's not necessary for you to be present, but you're welcome to be if you prefer. Many of our clients provide us with access to their homes or offices, and our professional cleaning team takes care of the rest. Do not worry about the details about the cleaning as we will make sure of going through with you before the cleaning day. 

Is your cleaning staff trained and insured?

Yes, our cleaning staff is highly trained, experienced, and insured. We prioritize the safety and security of both our clients and our team members.

How do you determine your pricing?

Our pricing is based on factors such as the size of the space, the type of cleaning service requested, and any additional services you may require. We provide transparent pricing, and there are no hidden fees.

Do you offer any discounts or promotions?

Yes, we often have special promotions and discounts. Check our website or contact us directly to inquire about any ongoing offers.

What to know before my cleaning?

If you've scheduled a deep or regular cleaning service, please ensure that you've cleared as many items out of the way as possible. This will allow the cleaning technicians to focus exclusively on cleaning rather than tidying up. Thank you for your cooperation!

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